Terms & Conditions

These terms and conditions govern your use of our website. Please read these terms in full before you use this website. If you do not accept these terms and conditions, please do not use this website. Your continued use of this website confirms your acceptance of these terms.

Website access

1.1 It is not necessary to register with us in order to use most parts of this website. However, particular areas of this website will only be accessible only if you have registered.

Use of website

1.2 This website may be used for your own private purposes and in accordance with these terms and conditions.

Website uptime

1.3 All reasonable measures are taken by us to ensure that this website is operational all day, every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time.

1.4 Where possible we always try to give advance warning of maintenance issues that may result in website down time but we shall not be obliged to provide such notice.

Links to and from other websites

1.5 Throughout this website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this website you do so at your own risk.

1.6 Any party wishing to link to this website must contact us in writing to request and the reasons why and we will make a decision on a case by case basis.

1.7 By linking to this website without express permission in writing from us is in breach and you are liable to indemnify us for any loss or damage suffered to this website as a result of such linking.

Disclaimer

1.8 Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and, or up to date.

1.9 All products contained on this website are not provided with any or warranty unless clearly stated.

Exclusion of liability

1.10 We do not accept liability for any loss or damage that you suffer as a result of using this website.

Cancellations, returns and refunds

1.11 All customers have the right to cancel their order under the Consumer Contracts (Information, Cancellation & Additional Charges) Regulations.

1.12 Your right to cancel an order for goods starts the moment you place your order and ends 14 days from the day you receive your goods.

1.13 To meet the cancellation deadline, please notify us via email or phone about cancelling the order before the cancellation period has expired.

1.14 If you are in possession of the goods you are under the duty to retain them and take reasonable care of them. You must send the goods back to us to our contact address at your own cost (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have cancelled the order.

1.15 We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return the goods or return them at our expense.

1.16 Once you have notified us that you wish to cancel the order, any sum debited to us will be refunded to you as soon as possible and in any event within 14 days of your cancellation.

1.17 You will not have any right to cancel an order for the supply if the item has been a special order or personalised in anyway.

1.18 In addition you will lose your right to cancel if you unseal goods that are not suitable for return if they are unsealed or used in anyway. 

Law and jurisdiction

These terms and conditions are governed by English law. Any dispute arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the Courts of England and Wales.

Force Majeure 

We are not liable to you for any failure or delay to supply or deliver or for any damage or defect to the Products that is caused by any event or circumstance beyond our reasonable control.

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